WAREHOUSE MANAGER JOB AT JUMIA NIGERIA

Jumia Nigeria - We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:

Job Title: Warehouse Manager

Location: Lagos
Job Type: Full Time
Department: Operations

Main Responsibilities

• You will be responsible for the performance of warehouse operations serving both internal and external customer groups.
• Drive efficiencies through continuous improvement across all areas, including inventory control and accuracy.
• Ensure timely fulfillment of orders to final destination, including appropriate compliance with all relevant regulations.

In particular, you will:

• Manage the warehouse operations for Bulky goods
• Setup and continuously improve warehouse operations processes
• Manage several teams, including Inbound, Inventory, Outbound, Aftersales and create, monitor, and improve their KPIs
• Maintain quantitative frameworks, including:
  • Dashboards to monitor performance and identify bottleneck areas of operational processes
  • Order monitoring of end-to-end warehouse processes and improvement of operational efficiency
  • Queue monitoring to identify anomalies and improve customer satisfaction
• Maintain daily routines, including:
  • Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
  • Oversee reporting on Incidents/Change/Problem tickets and SLA status
• Develop, implement, monitor, track and improve key performance metrics across the functional departments within the warehouse.
• Drive best practices for inventory management, reporting, and handling.
• Responsible to ensure appropriate control mechanisms are in place and achieve exceptional levels of inventory accuracy, material availability, and service goals.
• Develop and manage staff to continuously improve skills and team performance.

Requirements and Qualifications

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field is preferred
• 7+ years of experience in logistics, distribution, operations management, or supply chain; hands-on experience in supervision or management of a warehouse facility in an e-Commerce distribution, repacking or production environment
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Proven experience in material handling and critical thinking to detect on-time any unsafe maneuvers i.e. large items, heavy materials and fragile material, etc.
• Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.
• Work experience must also include 2+ years leading operational teams or acting in a managerial position.
• Proven ability to implement process improvement initiatives

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth given the challenges that we propose you to take

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline Date
Not stated