Slot Systems Limited, the leader in Mobile Telecommunications retail Company in Nigeria requires the services of qualified & certified National Diploma holders of Mass Communication for their outlets at the following locations: Abuja, Lagos, Ilorin, Oshogbo, Abeokuta, Ibadan, Uyo, Enugu, Eket, Calabar, Kano for the following positions;
1. Customer Call Center Officers
2. Customer Service Officers
Responsibilities:
- To take responsibility by being the first point of contact for all callers to the Customer Service Center and ensuring that a high quality of service is delivered at All times.
- To ensure that all calls to the Customer Service Center are dealt with promptly, in Line with agreed standards and targets.
- To have full knowledge and ability to access all services, including Online transactional services to help meet the individual needs of our customers..
- To update any requests made by the customers into the system to complete the task.
- Requirements/Skills:
- OND in Mass Communication
- 1-2 years experience.
- Good Listener
- Fluent in English
- Phone skills
- Computer Literate
If you are qualified for the above positions, please, send you CV/Resume to careers@slot.ng, hrslot@slot.ng or call 08151394357.
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